Making a Reservation:
Each participant (or one member per couple/family residing at the same address) must call us individually to make a booking. This assures us that each participant fully understands the nature of their trip, the specific logistics involved, and has taken personal responsibility for the status of their reservation.


Our knowledgeable staff will help you select the right trip for you and review trip logistics and details with you. Once booked, we will email a trip registration packet (including confirmation letter detailing the trip dates and orientation date in writing) to each head of household in your party. To confirm the reservation, completed registration forms and deposits are due back to us within two weeks of the initial phone reservation.  Upon receipt of your deposit and completed registration forms from each member of your party, we will send you a statement of receipt for your deposit.


Detailed information including travel logistics, lodging, gear to buy, and what to pack is included in our Float Notes Booklet and the Retail Catalog; this information is revised regularly and is sent out at the time of booking. About 5 months prior to your trip we'll send forms for reserving discounted spaces at the DoubleTree by Hilton in Flagstaff, a beverage order form for purchasing optional personal drinks, and the final bill for the balance of your trip fare (due no later than 120 days before your trip).


Deposits and Payments:
Deposit of $400 per person is due within two weeks of your initial phone reservation. $200 of this $400 deposit is refundable up to 120 days before your trip; $200 is non-refundable immediately upon receipt.


The trip fare balance is due and payable at any time up until 120 days before your trip. If we are not in receipt of your balance 120 days before your trip, we will release your reservation and retain the entire $400 deposit per person.