Making a Reservation:
Each participant (or one member per couple/family residing at the same address) must call us individually to make a booking. This assures us that each participant fully understands the nature of their trip, the specific logistics involved, and has taken personal responsibility for the status of their reservation.


Our knowledgeable staff will help you select the right trip for you and review trip logistics and details with you. Once you've booked, we will email you a link to our online registration portal where each member of your party can enter contact information, dietary and medical details, and pay their initial trip deposit. To confirm the reservation, completed registration information and deposits are due within one week of the initial phone reservation. 


Detailed information including travel logistics, lodging, gear to buy, and what to pack is included in our Float Notes Booklet and the Gear Catalog, accessible both through our online portal and on our website. You'll also be able to access information on booking hotel rooms at The DoubleTree by Hilton in Flagstaff. We will meet you and your fellow trip members at the DoubleTree the day before your trip, and our bus returns the group to the hotel at trip's end. Beverage order information for purchasing optional personal drinks, and the final bill for the balance of your trip fare (due no later than 120 days before your trip), will be emailed to you approximately five months prior to your trip date.


Deposits and Payments:
Deposit of $400 per person is due within one week of your initial phone reservation. $200 of this $400 deposit is refundable up to 120 days before your trip; $200 is non-refundable immediately upon receipt.


The trip fare balance is due and payable at any time up until 120 days before your trip. If we are not in receipt of your balance 120 days before your trip, we will release your reservation and retain the entire $400 deposit per person.