Making a Reservation:
Each participant (or one member per couple/family residing at the same address) must call us individually to make a booking. This assures us that each participant fully understands the nature of their trip, the specific logistics involved, and has taken personal responsibility for the status of their reservation.


Our knowledgeable staff will help you select the right trip for you and review trip logistics and details with you. A trip Registration Form will be mailed to each member of your party. Completed Registration Forms and deposits are due within two weeks of the initial phone reservation to confirm the reservation.  Upon receipt of your deposit and completed Registration Form, we will send you a confirmation letter (detailing the trip dates and orientation date in writing) and a statement/receipt for your deposit.


Detailed logistical information comes later in our Float Note Booklet and the Retail Catalog; this information is revised each fall and is sent out at that time for those who register a year or more out. If you are registering six months or less before your trip, the Float Notes and Retail Catalog will arrive with your Registration Form. Forms for reserving spaces at our Flagstaff Hotel and Beverage Order Forms will arrive 5 months prior to your trip along with the bill for the balance of your trip fare (due no later than 120 days before your trip).


Deposits and Payments:
Deposit of $400 per person is due within two weeks of initial phone reservation. $200 of this $400 deposit is refundable up to 120 days; $200 is non-refundable immediately upon receipt.


The trip fare balance is due and payable at any time up until 120 days before your trip. If we are not in receipt of your balance 120 days before your trip, we will release your reservation and retain the entire $400 deposit per person.